All sales at 9figr.com & Our store 9FIGR are final.
We have a select number of articles that are curated by our in-house team which means exchange is not possible. However you can email us with your query and in the case of us having your desired size in the same product we will do the needful.
If you have any such requests please inform us within 7 days of order and we will try our best to resolve the issue. Exchange can ONLY be accepted if product is in its original condition with tags and packaging intact. Only for size exchange if the size required by you is unavailable we will give store credit which can be used at checkout on our online store on the payment page.
If you have any doubts/questions regarding products listed on our online shop like material, sizing etc please feel free to call us on +91 8595223295 Or drop us an email at firstname.lastname@example.org and we will get back to you at the earliest.
REFUNDS are only processed in case of manufacturing defects and fulfilment errors such as incorrectly shipped or missing items. For any other queries please get in touch with us at email@example.com