SHIPPING:

Free Shipping on all Products.

Orders are processed within 24 hours of being placed.

CASH ON DELIVERY:

To ensure our Premium 9FIGR product reaches serious buyers only, we require a ₹99/- Commitment Deposit for all COD orders.

• 100% Deductible: This is not an extra fee. The ₹99 is subtracted from your final bill at delivery.
• Safe & Refundable: 100% refundable if you cancel your order before it is dispatched.
• Priority Processing: Verified deposits move your order to the front of our packing queue.
  

Pro Tip: Choose Prepaid to get an automatic ₹99 Discount.

UPI supports quicker refunds.

7 Days Easy Returns.

• Exchange Request: Requests must be initiated within 7 days of delivery.
• Defective/Incorrect Items: Any transit damage or wrong item received must be reported with an unboxing video/photo within 24 hours of delivery to be eligible for a free replacement.

Exchange Conditions:

• Size Only: Exchanges are strictly limited to size changes of the same article. We do not offer exchanges for different colors or different products. 
• Inventory Check: Exchanges are subject to stock availability. If the desired size is out of stock, a store credit will be issued.
• Product Condition: Items must be unworn, unwashed, and have all original tags and packaging intact (Subject to Quality check Policy from 9FIGR's end).

Non-Returnable Items:

• Sale & Limited Drops: Items purchased during "Flash Sales," BOGO offers, or specific "Limited Drop" events are eligible for size exchange only (no refunds/credits).
• Store Credit Purchases: Orders placed using previously issued store credit are final sale or eligible only for a one-time size exchange.

The Financials:

• Reverse Pickup Fee: A flat fee of ₹99 applies to all return/exchange pickups to cover logistics.

Fitted look, go one size up . For an oversized fit, stick to your regular size.

(Example: Our M fits like a standard L, and L fits like a standard XL.)